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Management
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What are you learning today?
The quickest way to fall behind is to stand
still. Effective managers and leaders make it a point to
be learning something new every day. Why? Because the
willingness to be a learner says that you:
- Are looking to improve
- Can duplicate the success of others
- Invite new and exciting perspectives
- Are more likely to encounter insight
We
are in the “Information Age”. Take advantage of the
growth opportunities available to you! What is happening
that you can learn from RIGHT NOW?
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| "Wise men talk because they
have something to say; fools talk because they have to
say something"
-Plato
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Get
Confident!
Did you know that your
confidence has a ripple effect? When a project is risky
your people need to believe in themselves, and in you.
Demonstrating confidence allows team members to focus on
the task at hand rather than worry about long term
outcomes and ramifications:
- Speak in positive terms, with a strong voice
- Acknowledge that problems exist rather than hiding
them
- Consistently take action
- When you hit a snag make sure people see that you
believe in eventual success.
How can you
demonstrate your confidence today? RIGHT NOW!
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Online
Training Activities
Trainers
Activities License includes more then 1,000 different
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| "It takes two to speak the
truth – one to speak and another to hear. "
-Will Rogers
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Table
of Contents:
Keeping
Up: Current Events
The Balanced
Scorecard Reach Expands Not long ago the work of Kaplan and
Norton was relegated to measurement of corporate effectiveness
reserved mostly for HR types, but no longer. There are now
successful implementations being used to judge subcontractors
such as plumbers, construction crews, and others who have
typically avoided rigorous corporate measures.
Wal-Mart is
Looking for Green
Stories The box-store juggernaut is currently asking their
suppliers for "green" stories surrounding their products in a
promotion for their 2009 Earth Month promotions. During the
promotions the stores will be featuring products that focus on
recycling, waste reductions, community impact, and natural
resources.
LMS Marketplace
Shifting Towards Open Source Tightening economic times
combined with the increased ease of implementation and the
growing availability of IT freelancers with course-building
experience has led to a noticeable growth in the open-source
market for organizational e-learning, especially in the small
to medium sized marketplace.
A Matter of
Trust ASTD reports that a New Jersey consulting firm,
BlessingWhite, conducted a survey that shows that while 75% of
respondents "Agree or Strongly Agree" to a statement regarding
trusting their manager the number dips to just 53% when the
same question is asked about senior leaders.
Making
Leadership Decisions Without Blinders
Chance favors only the prepared mind.
– Louis Pasteur
Making decisions as a leader
means relying on equal parts data and gut instinct.
Failing decisions are rarely the fault of poor
cognitive ability, but rather because of a poor process to
reaching decisions. Gathering and disseminating the
information that allows for informed decisions needs to be
done with skill.
All too often decision makers follow
instinct, experience, and ego rather than taking the time to
involve others who could assist in a more effective and sound
decision.
One of the more interesting phenomena in
decision making, and the justification of our selections, is
choice blindness. In scientific study Social Scientist Peter
Johansson presented two choices in which they showed male and
female participants different female faces on cards. The
participants were then asked to make a decision as to which
face was more attractive.
Sounds simple so far, but
here is the twist:
Where
Are You Going?
"You can't row a boat in two directions at the
same time"
- Anonymous
What? You
haven't mapped out your career already? Don't worry just yet.
You’re still in the majority, but you shouldn't stay there for
very long. More and more individuals, and companies, are
making career mapping part of the picture. Whether for
development purposes or as part of an organizational
succession planning process they are finding that involving
the employees rather than simply relying on a few individuals
in management has its benefits.
With the current
economic picture even those who had long considered themselves
to be locked into their careers have been forced with
reevaluating. Cutbacks, mergers, and shifts have left many
companies at crossroads and many careers in a state of
disorientation. Creating a career map can become a lifeline
for hardworking employees who have gotten off track, or who
simply want something different and need guidance on their
way.
 Book
Report
The Age Curve
The
Age Curve isn't a sales and marketing book, it's a profit
opportunity awareness book – and it might be the most
important thing you read in the next five years. Kenneth
Gronbach's new title (AMACOM, 2008) takes the lid off of
Generational Awareness as a buzz word and lays it out as a
chance to gain insight into how we've come to our current
financial state, and where we're headed.
So much of the
information we asked to swallow as it pertains to generational
impact seems to stick to the typical "If you are a boomer that
means you like..." jargon that has always felt a little too
much like the daily horoscope.
Read
more...
Situation
Room
You’ve just attended an eye opening seminar
regarding the damaging effects of workplace bullying. The
statistics shocked you. There was clear information regarding
the effect on morale, productivity, and your business unit’s
bottom line. During the event you could begin to feel a lump
develop in your throat, as a supervisor of several employees
in your department seemed to take shape in your mind as the
perfect description of what an office bully looked like was
laid out.
Over the past two years you have fielded
several complaints from front line workers regarding the
degrading way they were addressed by the supervisor, and how
they often felt threatened by her words. She is an effective
and hardworking supervisor who’s production numbers always
seem to be on a satisfactory level when judged against her
peers, but who’s staff turnover numbers nearly double the
average. You’ve spoken to her on several occasions about
addressing staff in a more positive way but have written some
of the complaints off simply as “Jane being Jane”.
Lately, however, things have taken a turn for the
worse. Two workers have reported her bullying behaviors to
Human Resources after an incident where she berated them and
threatened their jobs after they insisted on taking a
scheduled break during an important project. These workers had
no violations in their work files and are generally looked
upon as unofficial leaders of the front line staffers. Upon
complaining to HR they were told that unless there is a
violation of law such as an incident of violence or legally
tracked workplace harassment that there is no recourse and
that they should ask for transfers if the behavior continued.
The report to HR reflects poorly on you as a department head.
You desperately want to avoid a negative workplace, and accept
that you should have acted sooner. Armed with this new
information you want to take a more proactive role in putting
an end to losing your best front-line workers, but don’t want
to end up losing a productive supervisor in the process, as
they are extremely scarce in your industry.
You return
from your seminar, call Jane, and ask her to come in to your
office in 15 minutes.
Send in your
situations!
Author
Q & A
 Five Questions with Jim Horan
Our expert author this week is Jim Horan, President
and CEO of the One Page Business Plan Company and author of
The One Page Business Plan … the best selling business
planning book on Amazon.com. He is also the developer of The
One Page Planning and Performance System.
Jim founded
his company in 1990 after nearly two decades in senior level
financial positions with Shaklee Corporation and Bayer
Pharmaceuticals. Over the past 17 years, his company has
helped thousands of businesses achieve sustainable cash flow
and profit growth.
He was good enough to lend us some
of his time for our “Five Questions” section this week, and
although his business planning process can capture business’s
entire future on a single page his answers here provide
volumes of useful information.
Read
more...
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